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Canada's leading Purchasing, Buyer, Procurement and Supply Chain Recruiters - TimMooreAssociates.com

Position: Customer Service Representative


Job Order ID: 975Country: CANADA
Province/State: ONCity: NEWMARKET
Employment Type: Permanent
Salary: $60000-65000/YrPosted Date: 3/22/2022
Function Note:

Like being the 'go to' person, when things need fixing?   Ensure that correct quantities of products are shipped in accordance with customer timelines and forecasted schedules.   Communicate with all appropriate departments to coordinate tasks and to meet and exceed customer expectations.   Provide timely and accurate confirmations of planned shipping quantities and times for customer releases.   Communicate requirements to Production, Production Scheduling, and Shipping depts.   Ensure proper shipping documents, including Bills of Lading, Packing slips, and Customs paperwork are completed.   Analyze and reconcile shipment discrepancies including those associated with cumulated quantity shipping errors, customer returns, and defective material.   Obtain and file customer releases.   Coordinate movement of items with deck persons, traffic coordinators, production supervisors and release analyst(s).   



Requirement Note:

Ideal candidate has post secondary education with credits toward a Supply Chain designation.   Previous Customer Service or related experience in distribution, transportation, production or similar manufacturing environments.   Good attention to detail with strong communication and English speaking skills.   Mathematical ability with multi tasking skills, and appreciation for working with minimal supervision and self motivated attitude.